Terms and Conditions

Welcome to Lotus365, India’s premier online betting platform. Before you engage in any activities on our platform, it is essential that you carefully read and understand our Terms and Conditions. These terms govern your use of the website, the services we offer, and your interaction with our platform. By using Lotus365, you agree to these terms and conditions, and failure to adhere to them may result in the termination of your account.

1. General Terms

• Eligibility: You must be at least 18 years of age or the legal gambling age in your jurisdiction to use the services of Lotus365. It is your responsibility to ensure that you are legally allowed to participate in betting activities in your region.
• Account Registration: To access the services on Lotus365, you must register an account with accurate and complete information. You are responsible for keeping your account information up to date.
• Account Security: You are responsible for maintaining the confidentiality of your account details, including your password. Lotus365 will not be liable for any losses or damages resulting from your failure to secure your account.
• Prohibited Activities: Any form of fraudulent, illegal, or unauthorized activity on Lotus365 is strictly prohibited. This includes, but is not limited to, match-fixing, using bots, or attempting to manipulate the outcome of any betting activity.

2. Betting Rules

• Betting Markets: Lotus365 offers a variety of betting markets. It is your responsibility to understand the rules of each market before placing a bet.
• Bet Placement: Once a bet is placed, it cannot be canceled or modified. Please ensure that you review your bet slip carefully before confirming your wager.
• Betting Limits: Lotus365 may impose limits on the amount you can bet or the potential winnings for any given market. These limits are in place to ensure responsible betting.
• Result Settlement: Bets are settled based on the official results as declared by the relevant authorities. In the event of a dispute, Lotus365’s decision will be final.
• Void Bets: A bet may be declared void under certain circumstances, such as the cancellation of an event. In such cases, the bet will be refunded to your account.

3. Deposits and Withdrawals

• Deposits: You can deposit funds into your Lotus365 account using various payment methods, including bank transfers, credit/debit cards, and e-wallets. All deposits must be made from accounts or cards registered in your name.
• Withdrawals: Withdrawals are subject to verification processes to prevent fraud. You may be required to provide additional documentation before a withdrawal is processed.
• Fees: Lotus365 does not charge fees for deposits or withdrawals, but your bank or payment provider may impose charges.

4. Bonuses and Promotions

• Eligibility: Bonuses and promotions are subject to specific terms and conditions, including eligibility criteria. It is your responsibility to read and understand these terms before participating.
• Wagering Requirements: Bonuses may be subject to wagering requirements, meaning you must bet a certain amount before the bonus can be withdrawn.
• Expiration: Bonuses and promotions may have expiration dates. Once expired, the bonus will be forfeited.

5. Account Suspension and Termination

• Suspension: Lotus365 reserves the right to suspend your account if it suspects any illegal or unauthorized activity. During suspension, you will not be able to place bets, and any pending bets may be voided.
• Termination: Your account may be terminated if you breach the terms and conditions. In the event of termination, all remaining funds in your account will be forfeited.

6. Dispute Resolution

• Complaints: If you have a complaint regarding our services, please contact our customer support team. We aim to resolve all disputes amicably.
• Arbitration: In the event that a dispute cannot be resolved through customer support, it may be referred to arbitration. The decision of the arbitrator will be final and binding.

7. Changes to Terms and Conditions

• Amendments: Lotus365 reserves the right to amend these terms and conditions at any time. Changes will be communicated to you through our website or via email.
• Continued Use: Your continued use of the Lotus365 platform after any changes to the terms and conditions constitutes your acceptance of the amended terms.