At Lotus365, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform. By using Lotus365, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: When you register for an account on Lotus365, we collect personal information such as your name, email address, date of birth, and contact details. This information is necessary to provide you with our services and to comply with legal requirements.
• Payment Information: To facilitate deposits and withdrawals, we collect payment information, including bank account details and credit/debit card information. This data is securely processed and stored.
• Usage Data: We collect information about your interactions with our platform, including the games you play, the bets you place, and your browsing habits. This data helps us improve our services and personalize your experience.

2. How We Use Your Information

• Account Management: We use your personal information to create and manage your account, verify your identity, and process transactions.
• Service Improvement: Your usage data helps us analyze user behavior, identify trends, and improve our platform’s functionality and user experience.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, updates, and newsletters. You can opt out of marketing communications at any time.
• Legal Compliance: We may use your information to comply with legal obligations, such as anti-money laundering regulations and age verification requirements.

3. Data Security

• Encryption: Lotus365 uses advanced encryption technologies to protect your personal and payment information from unauthorized access.
• Secure Servers: Your data is stored on secure servers that are protected by firewalls and other security measures.
• Access Control: Access to your information is restricted to authorized personnel only, and we regularly review our security practices to ensure your data is safe.

4. Sharing Your Information

• Third-Party Services: We may share your information with third-party service providers, such as payment processors and marketing agencies, to facilitate our services. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
• Legal Disclosures: We may disclose your information if required by law, such as in response to a court order or to comply with regulatory requirements.

5. Your Rights

• Access to Information: You have the right to access the personal information we hold about you. You can request a copy of this information by contacting our customer support team.
• Correction of Information: If you believe that any of your personal information is incorrect or incomplete, you can request that we update or correct it.
• Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations that may require us to retain your data.
• Opting Out: You can opt out of receiving marketing communications from Lotus365 at any time by following the unsubscribe link in our emails or by contacting customer support.

6. Changes to Privacy Policy

• Updates: Lotus365 may update this Privacy Policy from time to time. Any changes will be communicated to you through our website or via email.
• Continued Use: Your continued use of the Lotus365 platform after any changes to the Privacy Policy constitutes your acceptance of the updated terms.